Policyholder: In-app notifications

Updated by Jennifer B.

In-app notifications are project-related alerts you receive within OneXperience. When you are in the OneXperience portal, you can access your notifications by clicking the notification bell icon to open your Notifications drawer. In-app notifications are automatically removed from the Notifications drawer and the Notification History after 30 days.

See your notification history

Option 1

  1. Select the notification bell icon in the upper right side of your screen. This opens the Notifications drawer.
  1. Select the Notification History icon. This takes you to the Notification History page.

Option 2

  1. Select your name in the upper right side of your screen.
  1. Select My Account. This takes you to the Profile page.
  1. Select Notification History. This takes you to the Notification History page.
Manually clear your in-app notification folder
Notifications are automatically deleted 30 days after you receive them.

Clear a single notification

  1. Select the notification bell icon in the upper right side of your screen. This opens the Notifications drawer.
  1. Select the Remove icon on the notification card. This removes the notification from the Notifications drawer.

Clear all notifications

  1. Select the notification bell icon in the upper right side of your screen. This opens the Notifications drawer.
  1. Select the Clear all icon to clear all in-app notifications.


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