Xactware end-user license agreement (EULA)

Xactware privacy notice

OneXperience copyright

Xactware Information Security frequently asked questions

Team member: How do I start a live call?

Team member: What do I do if the policyholder isn't receiving the invitation to participate in a collaboration?

Team member: How long can a live call last?

Team member: Can the live call participant take pictures during the call?

Team member: What if I don't get any videos or snapshots from a live call?

Team member: How do I use Viewer Chat?

Team member: What are viewers?

Team member: How do I invite viewers to join a live call?

Team member: How do I know if there are connection problems during a live call?

Team member: How do I remove viewers from a live call session?

Team member: Can live call participants record videos during the call?

Team member: How do invitees know when to join a live call?

Team member: Add, edit, and delete room or item measurements

Team member: How do I take a measurement using the Measure tool?

Team member: How do I take a snapshot of a measurement I am taking?

Team member: How do I take a video of measurements I am taking?

Team member: How do I change the unit of measure that is being used in the Measure tool?

Team member: How do I know if I can use the Measure tool?

Team member: What is the Measure tool?

Team member: How do I exit the Measure tool?

Team member: How do I know if a device used for a video collaboration live call is AR-compatible?

Team member: What if I mark a wrong point?

Team member: How do I open the Measure tool?

Team member: Why are my video collaboration buttons disabled?

Team member: What types of files can I upload?

Team member: How do I see files?

Team member: Who gets to see project files?

Team member: What does filtering project files do?

Team member: How do I filter files?

Team member: How do I add files to a project?

Team member: How do I know when someone adds a file to a project?

Team member: How do I share project files?

Team member: How do I download files?

Team member: How do I know when and where media was captured?

Team member: How do I take a snapshot of an image while I’m looking at it?

Team member: What information is included with snapshots taken from images?

Team member: How do I capture a snapshot from an uploaded video while I am watching it?

Team member: What information is included with snapshots taken from videos?

Team member: How do I create a media sheet?

Team member: What happens to files when a project is archived?

Team member: How do I create a label?

Team member: How do I apply a label to a file?

Team member: How do I edit a label?

Team member: How do I remove a label from a file?

Team member: How do I delete a label?

Team member: How do I share or unshare a file label?

Team member: What does a privacy check do?

Team member: How do I send messages?

Team member: How do I know if someone sends me a message?

Team member: How do I reply to a message?

Team member: Who can see project messages?

Team member: What happens to messages when the project is marked complete or archived?

Team member: What are in-app notifications?

Team member: How do I choose the types of notifications I want to see in the portal?

Team member: How do I see my notification history?

Team member: How do I clear my in-app notification folder?

Team member: What is the shared calendar?

Team member: How do I add an event to the shared calendar?

Team member: How do I see event details?

Team member: How do I open the shared calendar?

Team member: How do I edit an event in the shared calendar?

Team member: How do I add an event from the shared calendar to my personal calendar?

Team member: How do I delete an event from the calendar?

Team member: Can I assign a task to myself?

Team member: How do I unassign tasks?

Team member: Who can see submitted task information?

Team member: Where do I find submitted task information?

Team member: What information is included in the submitted task PDF?

Team member: How do I assign a task?

Team member: When should I submit changes to a personal property inventory?

Team member: How do I find a specific item in a personal property inventory?

Team member: How do I submit changes to a personal property inventory?

Team member: What are Personal Property Sheets?

Team member: How do I know when a policyholder changes their personal preferences?

Xactware end-user license agreement (EULA)

Privacy notice

OneXperience Copyright

Xactware Information Security Frequently Asked Questions

Administrator: What is accessibility?

Administrator: OneXperience accessibility statement

Administrator: How do I scan forms to see if they are accessible?

Administrator: What if I can't remember my account password?

Administrator: What are the system requirements for OneXperience?

Administrator: How do I update my personal information?

Administrator: How do I change my account password?

Administrator: What are resources?

Administrator: How do I know which resources haven't responded to their invitations?

Administrator: How do I add resources?

Administrator: How do I assign or edit resource roles?

Administrator: How do I remove a resource?

Administrator: What are teams and why should I use them?

Administrator: How do I edit a team?

Administrator: How do I delete a team?

Administrator: Can I use the Fraud Agreement option?

Administrator: How do I track users who accept legal agreements?

Administrator: Can I disable the fraud agreement requirement?

Administrator: How do I make sure mobile app users agree to the Important Information?

Administrator: How do I run a report?

Administrator: How do I access a report I requested?

Administrator: How do I know if an invoice has been processed?

Administrator: What is an API?

Administrator: What if I can’t find or remember the API key?

Administrator: Why would I need an API key and username?

Administrator: Who uses the username and API key?

Administrator: How do I generate a username and API key?

Administrator: Where can my developers find a list of available APIs and documentation to implement them?

Administrator: Start using the Business Rules feature

Administrator: Add, edit, archive, and delete business rules

Administrator: Create, edit, and delete rule sets

Administrator: Export, execute, and delete recommendations

Administrator: How do I create a form?

Administrator: How do I duplicate a form?

Administrator: How do I see when a form was last modified?

Administrator: How do I see who last modified the form?

Administrator: How do I see when a form was last published?

Administrator: How do I delete a form?

Administrator: How can I find out what forms are available?

Administrator: How do I see what task is associated with a form?

Administrator: How do I see if a form is published?

Administrator: How do I revert to the previous version of a form?

Administrator: What do I need to know about adding a room shape question to a form?

Administrator: How do I preview a form?

Administrator: What does it mean when a form is compliant with Web Content Accessibility Guidelines (WCAG)?

Administrator: What are some of the best practices to use to make forms Web Content Accessibility Guidelines- (WCAG-) compliant?

Administrator: Are any form templates already Web Content Accessibility Guidelines- (WCAG-) compliant?